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Terms of Use

These Terms govern your access to and use of the Clink AI website, SaaS-based AI platforms and all associated services operated by Clink Online Private Limited.

📅 Effective: 1 Jan 2025🔄 Updated: 23 Mar 2025⚖️ Governing Law: India

1Acceptance of Terms

By accessing or using clinkonline.in or any of our SaaS AI platforms, you agree to these Terms of Use, our Privacy Policy and our Cookie Policy.

If you do not agree to these Terms, stop using our Services immediately. For enterprise customers, a separately executed Master Service Agreement takes precedence where it conflicts with these Terms.

2Company Information

Legal Name: Clink Online Private Limited  ·  Brand: Clink AI
CIN: U52609KA2016PTC093747  ·  Inc.: 2016 (Companies Act, 2013)
Type: AI Product Development & SaaS Company
Address: 15/16/17, Palm Arcade, Horamavu Kalkere Main Road, Bangalore, Karnataka 560043, India
Contact: [email protected]

3Our Services

Clink Online Private Limited is an AI product development and SaaS company that builds and operates domain-specific AI products for: Healthcare & Clinical AI; Veterinary & PetCare AI; Retail & Marketing AI; IoT & Industrial AI; and AI Consulting, Outsourcing and Integration services. We reserve the right to modify or discontinue any Service with reasonable notice.

4User Accounts

Access to certain Services requires registration. You must be at least 18 years of age, provide accurate information and keep credentials confidential. You are responsible for all activity under your account. Report any unauthorised use to [email protected] immediately.

5SaaS Platform Terms

Licence Grant

Subject to compliance and fee payment, we grant you a limited, non-exclusive, non-transferable, revocable licence to access our SaaS AI platforms for your internal business purposes during your subscription period.

Restrictions

You must not: sublicense or resell access; reverse engineer our AI models or software; use our platforms to build a directly competing product; or circumvent security or monitoring mechanisms.

Customer Data

You retain all rights to data you upload. We process it as your data processor under your instructions. Enterprise customers may request a Data Processing Agreement.

6Acceptable Use Policy

You must not use our Services to: violate any applicable law; transmit harmful or offensive content; infringe third-party IP rights; distribute malware or conduct cyber attacks; generate illegal or discriminatory AI outputs; or process personal data without required consents. Violations may result in immediate termination and reporting to law enforcement.

7Intellectual Property

All IP in our website, AI models, algorithms, SaaS products, code, brand and documentation belongs to or is licensed to Clink Online Private Limited. No rights transfer except the limited SaaS licence in Section 5. You retain ownership of data you upload. Engineering articles and blog content are available under CC BY 4.0 unless otherwise stated; all AI models and product code remain proprietary.

8AI Products & Limitations

AI-generated outputs are for informational and decision-support purposes only. They are not professional medical, clinical, legal or financial advice and must not replace qualified human professional judgement. Clinical AI outputs must always be reviewed by a qualified professional before informing any clinical decision. You are responsible for verifying AI outputs before acting on them.

9Payment & Subscriptions

Fees are billed in advance (monthly or annually). Prices are in INR inclusive of applicable GST unless stated otherwise. Payment is via Razorpay or authorised gateways. Subscriptions auto-renew unless cancelled 7 days before renewal. We may suspend access after 7 days notice for non-payment. Pricing changes require 30 days advance notice to existing subscribers.

10Termination

Either party may terminate by written notice per the subscription agreement. We may immediately suspend or terminate access for: material breach unremedied within 14 days; Acceptable Use Policy violation; legal requirement; or reasonable security risk. On termination, you have 30 days to export data before deletion (unless legally required to retain).

11Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by Indian law. We do not warrant uninterrupted, error-free or completely secure services.

12Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, special, consequential or punitive damages. Our maximum aggregate liability shall not exceed the total fees you paid us in the 12 months preceding the claim, or ₹10,000, whichever is greater. Nothing limits liability for death or personal injury caused by our negligence or fraud.

13Governing Law & Disputes

These Terms are governed by Indian law. Disputes to be first resolved informally within 30 days. If unresolved, by binding arbitration under the Arbitration and Conciliation Act 1996, seated in Bangalore, Karnataka. Non-arbitrable matters fall under the exclusive jurisdiction of courts in Bangalore, Karnataka.

14Contact

Legal Team: Clink Online Private Limited
Email: [email protected]
Phone: +91-63628 83634
Address: 15/16/17, Palm Arcade, Horamavu Kalkere Main Road, Bangalore, Karnataka 560043, India